HOUSING SUPPORT SERVICES



We offer the following housing services:

Emergency Energy Assistance

Rent Bank

Healthy Homes Program

You can apply for these programs at the following locations:

  • The Centre Of Hope 

Or the following branches of London Public Library:

  •  Sherwood Branch
  •  Jalna Branch
  •  East London Branch
  •  Pond Mills Branch
  •  Beacock Branch

Please call 519-661-0343 ext 300 to book your apointment.
Saturday or evening appointments are available.




View Emergency Energy Assistance Locations in a larger map
Emergency Energy Assistance

The Emergency Energy Assistance Program provides emergency financial relief to cover the cost of utility bill arrears in order to avoid disconnection of service. Emergency  funding is available to households once every 2 years. Applicants must meet income criteria, have received a disconnection notice, have paid at least $50 in the past 4 months towards the utility and be the person named on the bill. The program starts January 4, 2011 and operates throughout the year.

Please call to schedule an appointment:  519-661-0343 Ext 300.  Evening and Saturday appointments are available.

Funding for this prgram is provided by:

City of London, London Hydro, Union Gas, Sisters of St. Joseph and private donors.

We administer THAW, LEAP and Winter Warmth.  

Rent Bank

The Rent Bank provides an interest-free loan to assist tenants to maintain safe and affordable housing while avoiding eviction. Applicants must meet income criteria and have an ongoing source of income; must be in the process of eviction (in receipt of an N4 or L1) and the housing must be sustainable and protected under the Residential Tenancy Act.

All loans are repaid through a preauthorized payment plan negotiated upon approval of the loan.

Applications are completed by appointment only at the Centre Of Hope and the library locations listed above. Please call the Housing Support Services information line at 519-661-0343 Ext.300.

Healthy H.O.M.E.S. Program
The Housing Outreach for Maintenance, Education and Stability Program

The Healthy H.O.M.E.S. Program is a 6-8 week program, intended to assist individuals and families who are experiencing homelessness or are close to homelessness make healthy lifestyle choices and increase their physical activities and community participation.

Workshop topics include:

The program is offered in partnership with more than 10 community agencies in London. Individuals who participate in the program receive take-home kits, as well as a certificate of completion to present to potential landlords. Sessions are held in various locations throughout the city. 

For more information and to find out about upcoming sessions please contact Housing Support Services at the Centre of Hope 519-661-0343 Ext. 300.

This Program is funded by The Government of Ontario and The City of London

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